Fulfillment Policy for TWO SHIELDS ON A SHINGLE, LLC

Fulfillment Policy

This Fulfillment Policy (hereinafter referred to as the “Policy”) governs the terms and conditions applicable to the provision and delivery of services by TWO SHIELDS ON A SHINGLE LLC  (hereinafter referred to as the “Company”). By engaging in any transaction or contractual agreement with the Company, all clients (hereinafter referred to as “Clients”) agree to be bound by the terms stipulated herein.

General Provisions

1. Services: The Company shall provide services (hereinafter referred to as “Services”) as outlined at the point of sale or within the contractual agreement. The scope, duration, and specific details of the Services shall be as defined in the respective service agreements, schedules, or written communications between the Company and the Client.

2. Fulfillment: The Company endeavors to deliver all Services in a timely and professional manner, consistent with the highest standards of practice. The commencement and completion of Services are subject to the availability of resources and the scheduling of both parties.

Cancellation and Refunds

3. Refunds: The Company maintains a strict no-refund policy. Refunds shall not be granted except in cases of specific extenuating circumstances, which shall be evaluated on a case-by-case basis at the sole discretion of the Company. Such extenuating circumstances may include, but are not limited to, significant medical emergencies, unforeseen personal crises, or other extraordinary situations that render the Client unable to participate in or benefit from the Services.

4. Cancellations: Clients wishing to cancel their engagement with the Company must communicate their intent to cancel in writing. Such communications must be directed to the Company’s designated representative or customer service department. The effective date of cancellation shall be the date on which the Company acknowledges receipt of the cancellation request. The Company reserves the right to impose cancellation fees or other charges as stipulated in the specific service agreement or as deemed appropriate under the circumstances.

Dispute Resolution

5. Resolution of Disputes: In the event of any disputes arising out of or in connection with the provision of Services, including but not limited to issues pertaining to fulfillment, cancellations, and refunds, the Client agrees to engage in good faith discussions with the Company to resolve such disputes amicably. Should such discussions fail to yield a satisfactory resolution, the matter may be referred to mediation or arbitration in accordance with applicable laws and regulations.

Miscellaneous

6. **Amendments**: The Company reserves the right to amend or modify this Policy at any time and for any reason. Any such amendments or modifications shall be communicated to the Client in writing and shall take effect immediately upon such communication.

7. Governing Law: This Policy shall be governed by and construed in accordance with the laws of the jurisdiction in which the Company operates, without regard to its conflict of laws principles.

8. Severability: If any provision of this Policy is found to be invalid or unenforceable by a court of competent jurisdiction, such invalidity or unenforceability shall not affect the remaining provisions of this Policy, which shall remain in full force and effect.

By engaging with the Company, the Client acknowledges and agrees to the terms of this Fulfillment Policy. The Client further acknowledges that they have read and understood this Policy and that they have had the opportunity to seek independent legal advice if so desired.

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This Policy constitutes the entire understanding between the Client and the Company with respect to the subject matter hereof and supersedes all prior and contemporaneous agreements, representations, and understandings, whether written or oral, relating to such subject matter.

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For any questions or further clarifications regarding this Policy, Clients are encouraged to contact the Company directly.

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Effective Date: 01/01/2024

Email: hello@lisashield.com